Company-wide AI enablement

Carano Software Solutions, today part of CarWise, wanted AI embedded firmly in daily operations, not run as a pilot project. My focus was enablement: getting business and IT teams to the point where they use AI tools independently, and putting a binding framework in place, rather than rolling out individual tools.

At its core were cross-departmental training sessions for a total of 70 employees, including, among others, Customer Service, Sales, and Marketing, tailored to their respective workflows. To carry the training into everyday work, I introduced Open WebUI: wherever data protection called for it, the language models ran locally on the employees' own machines. In parallel, I established AI-assisted development within the engineering team and provided ongoing advisory to the company.

What I built

• Design and delivery of cross-departmental training for 70 employees
• Introduction of Open WebUI with language models running locally on the employees' own machines, wherever data protection called for local processing
• Introduction of AI-assisted development with Claude Code and Codex in the software engineering team for faster development processes and better code quality
• Support for migrating existing software solutions
• A written operating policy with clear rules for the operational use of AI
• Introduction of an agentic AI chatbot for Sales and Customer Service
• Ongoing support through regular exchange and advisory on AI topics

Result: business and IT teams now use AI tools independently and productively in daily work, based on binding rules rather than individual experimentation.